Terms of Service
Legal agreement governing use of our services
Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Mozero AI Ltd ("Mozero", "Tempnow," "we," "us," or "our").
By accessing, browsing, or using our artificial intelligence-powered document generation services, website, and related platforms (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Service Description
AI-Powered Generation
Advanced document creation technology
Professional Formatting
Industry-standard document templates
Instant Delivery
Immediate PDF generation and download
Secure Processing
Protected payment and data handling
Important Service Limitations
Educational and Reference Use Only: All generated documents are intended for reference, educational, and informational purposes only.
No Professional Advice: Our Services do not constitute legal, financial, medical, or professional advice of any kind.
Payment Terms
Third-Party Payment Processing
Payments are processed by secure third-party payment service providers. By making a purchase, you agree to the following:
- • You accept and agree to be bound by our payment processors' services agreements and terms of service
- • Payment processing is subject to the terms, conditions, and privacy policies of these payment processors
- • We do not store complete payment card details on our servers
- • All payment information is transmitted securely and encrypted
- • You authorize us to share transaction data with our payment processors for fraud prevention and payment processing
$Pricing Structure
Our AI document generation services are offered on a per-document basis. Current pricing is displayed on our website at the time of purchase. All prices exclude applicable VAT and taxes.
We reserve the right to modify pricing at any time. Prices in effect at the time of your purchase will apply to that transaction.
✓Payment Requirements
- • Payment required before document download
- • Secure third-party payment processing
- • All major credit and debit cards accepted
- • Immediate payment confirmation
- • No refunds except for technical issues (see Refund Policy)
Taxes and VAT
Prices displayed may not include applicable taxes, VAT, or other government-imposed charges. You are responsible for all applicable taxes related to your purchase. Our payment processor will calculate and collect appropriate taxes based on your billing location at checkout.
User Obligations & Acceptable Use
Strict Prohibition on Fraudulent Activities
You expressly agree that you will NOT use our Services to:
- • Create, generate, or produce any fraudulent, deceptive, or misleading documents
- • Forge official documents, certificates, licenses, or government-issued materials
- • Impersonate any person, entity, or government organization
- • Facilitate any illegal activity, money laundering, or financial fraud
- • Circumvent fraud detection or risk monitoring systems
- • Violate any applicable laws, regulations, or third-party rights
- • Create documents for use in legal proceedings without proper professional consultation
VIOLATION OF THESE PROHIBITIONS MAY RESULT IN IMMEDIATE ACCOUNT TERMINATION, LEGAL ACTION, AND REPORTING TO LAW ENFORCEMENT.
✓Permitted Uses
- Educational and reference purposes
- Personal learning and development
- Business reference and internal documentation
- Compliance with all applicable laws and regulations
✗Prohibited Activities
- Creating illegal, fraudulent, or harmful content
- Reverse engineering or copying our technology
- Generating documents for deceptive purposes
- Automated or bulk document generation without authorization
Data Protection & Privacy
UK GDPR Compliance
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our full Privacy Policy is available on our website and governs how we collect, use, store, and protect your information.
Your Rights
- • Right to access your data
- • Right to rectification
- • Right to erasure
- • Right to data portability
- • Right to object to processing
Our Commitments
- • Secure data storage and encryption
- • Limited data retention periods
- • Transparent data processing
- • No sale of personal data
- • Secure payment processing
Data Sharing with Payment Processors
To process payments securely, we share necessary transaction data with our third-party payment service providers. This data sharing is essential for payment processing, fraud prevention, and compliance with financial regulations. Our payment processors maintain their own privacy policies and data protection standards.
Intellectual Property
©We Own
- • AI algorithms and technology
- • Platform software
- • Brand and trademarks
- • Website design
✓You Own
- • Your input content
- • Generated documents (subject to Terms)
- • Your account data
- • Usage rights to content
Refunds & Returns
14-Day Money-Back Guarantee
We offer refunds within 14 days of purchase only for technical issues such as:
- • Download failures or corrupted files
- • System errors preventing document access
- • Payment processing errors resulting in duplicate charges
Refunds are NOT available for change of mind, dissatisfaction with content, or user error. All refund requests must be submitted through our contact form with evidence of the technical issue.
Disclaimers & Limitations
Important Legal Disclaimers
Please read these limitations carefully as they affect your legal rights
Service Warranty Disclaimer
Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of (or inability to access or use) the Services.
Maximum Liability Cap
Our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or £100 (GBP), whichever is greater.
Note: Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
Termination & Suspension
We reserve the right to immediately suspend or terminate your access to our Services, without prior notice or liability, for any reason, including but not limited to:
- • Breach of these Terms of Service
- • Violation of our Acceptable Use Policy
- • Suspected fraudulent or illegal activity
- • Payment disputes or chargebacks
- • Risk to our systems, users, or business operations
Upon termination, your right to use the Services will immediately cease. We may retain certain data as required by law or for legitimate business purposes.
Contact Information
For questions regarding these Terms, legal matters, or compliance issues, please contact us through our website contact form and mark your inquiry as "Legal" or "Terms of Service."
These Terms are entered into by and between you and Mozero AI Ltd, a company registered in England and Wales (Company No. 16644935), with its registered office at 131 Finsbury Pavement, London, United Kingdom, EC2A 1NT.